TERMS AND CONDITIONS

Refund policy

Refund Policy: If the order was prepaid by credit card / debit card, we provide our valued customers with a cash refund serviceOn his bank card or through other available payment methods. ‎In the case of the return and the method of payment was the payment upon delivery , the customer has the right to refund from our branches or by transferring to the customer’s bank account or his e-wallet of mobile companies. On our website, the customer is not entitled to request the amount in cash again. * Refund do not include shipping and handling fees Replacement and Return Policy: You can replace the item or return it with a refund of its cash value within 14 days of receiving it as long as it is in its condition, provided that the invoice is available and the item is not used or unpacked. Some products have different policies or requirements associated with their manufacturers and agent

Privacy Policy

This Privacy Policy describes how microtech collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Collecting Personal Information

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what personal information we collect and why.

Device Information

Examples of Personal Information collected:Web browser version, IP address, time zone, cookie information, pages or products you view, search terms, and how you interact with the site.

Purpose of collection:To load the website accurately for you and to perform analytics on site usage in order to improve our website.

Source of collection: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.

Order Information

Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers or other accepted payment methods), email address, and phone number.

Purpose of collection: To provide products or services to you, fulfill our contract, process your payment information, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and—when aligned with your preferences—provide you with information or advertising related to our products or services.

Source of collection: Collected directly from you.

Minors

You must be at least 18 years old, or accessing the site under the supervision of a parent or legal guardian.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For example: We use Google Analytics to help us understand how our customers use the microtech website. You can read more about how Google uses your Personal Information here:
https://policies.google.com/privacy?hl=en

You can also opt out of Google Analytics here:https://tools.google.com/dlpage/gaoptout

We share information about your use of the site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly and, in some cases, through the use of cookies or similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opting Out of Targeted Advertising

You can opt out using the following links:

Facebook:https://www.facebook.com/settings/?tab=ads

Google:https://www.google.com/settings/ads/anonymous

Bing:https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/

Using Personal Information

We use your Personal Information to provide our services to you, including:

Offering products for sale

Processing payments

Shipping and fulfilling orders

Keeping you informed about new products, services, and offers

Retention

When you place an order through the site, we will retain your Personal Information for our records unless and until you ask us to delete this information. For more information on your right to deletion, please see the Your Rights section.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use several different types of cookies, including functional, performance, advertising, and social media or content cookies.

Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). They also help us understand how visitors use the website.

Session cookies last until you stop browsing, while persistent cookies remain until they expire or are deleted. Most cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers accept cookies automatically, but you can choose whether to accept cookies through your browser controls, usually found in the “Tools” or “Preferences” menu.

For more information on managing cookies, visit:
www.allaboutcookies.org

Please note that blocking cookies may not completely prevent the sharing of information with third parties such as our advertising partners.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, microtech does not alter its data collection and usage practices when such a signal is detected from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions or concerns about your personal information, please contact microtech through our official communication channels.

Terms of Service

OVERVIEW

This website is operated by micotech. Throughout the site, the terms “we”, “us” and “our” refer to micotech. micotech offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
The headings used in this agreement are included for convenience only and will not affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and any reliance is at your own risk.
We reserve the right to modify site content at any time without obligation to update information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We shall not be liable for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

We do not guarantee accurate display of product colors on all screens.
We reserve the right to limit sales by person, region or jurisdiction and to limit quantities.
Product descriptions and pricing are subject to change at any time.
We do not warrant that product quality will meet expectations or that errors will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.
You agree to provide accurate and current purchase and account information.
For more details, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties.
Use of optional tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party content, websites, products, or services.
Complaints regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

You agree that we may use any comments you submit without restriction or compensation.
You are solely responsible for your comments and their accuracy.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors or cancel orders at any time without notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for unlawful, abusive, harmful, or misleading purposes.
We reserve the right to terminate your use of the Service for violating prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The service is provided “as is” and “as available.”
micotech shall not be liable for any direct or indirect damages arising from your use of the service.
Our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless micotech from any claims arising from your breach of these Terms.

SECTION 15 – TERMINATION

These Terms remain effective unless terminated by you or us.
We may terminate this agreement at any time if you fail to comply with these Terms.

SECTION 16 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and micotech and supersede any prior agreements.

SECTION 17 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Egypt.

SECTION 18 – CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.

SECTION 19 – CONTACT INFORMATION

Questions about the Terms of Service should be sent through the official contact channels of micotech via:
https://microtech-co.com/en

Shipping policy

Please note that shipping fees may vary depending on the total weight of the products in your order.

Our working days are 7 days a week, excluding official public holidays. Delivery timelines vary depending on the selected delivery option:

Home Delivery: Delivery takes 2 to 3 business days from the date you place your order until one of our delivery associates makes the first delivery attempt.

Store Pickup: Pickup time starts from the day you place your order until you receive our call to collect your order from the selected store.